Privacy Policy

Effective Date: July 21, 2026

At M&M Auto Service, we respect your privacy and are committed to protecting your personal information. This privacy Policy explains how we collect, use, and protect your information when you visit our website or use our automotive repair service.

Information We Collect

We may collect the following information:

Name
Phone Number
Email Address
Mailing Address
Vehicle information (year, Make, Model, VIN)
Appointment requests
Service History
Payment Information (Processed Securely Through Third-Party Payment Providers)
Any Information You Voluntarily Provide When Contacting Us

How We Use Your Information

We use your information to:

Schedule service appointments
Provide repair estimates
Communicate repair status updates
Notify you when your vehicle is ready
Process payments
Respond to customer inquiries
Improve our services
Meet legal and regulatory requirements

SMS Communications

By providing your mobile phone number and opting in, you agree to receive text messages from M&M Auto Service regarding:

Appointment confirmations and reminders
Vehicle repair updates
Repair estimate approvals
Vehicle pickup notifications
Customer service communications

Message frequency varies based on your service activity.

Message and data rates may apply.

Reply STOP to unsubscribe from SMS messages at any time

Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

Payment processors
Parts suppliers
Website hosting providers
Software providers
Government agencies when required by law

These providers are required to protect your information.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You can disable cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While we take reasonable precautions, no method of online transmission or electronic storage is completely secure.

Your Rights

You may request to: